提示词优化器

Route the support ticket to one queue: billing, sales, incident, or support.

Ticket: {ticket}
Queue:

Examples:

Example 1:
Ticket: I cannot change my avatar in settings.
Reasoning: This ticket describes a user experiencing an issue with a specific feature (changing avatar in settings). This is a localized problem affecting an individual user's ability to use a particular functionality. It's not a widespread outage or system-wide issue that would constitute an incident. Instead, it's a support request where the user needs help troubleshooting or resolving their specific problem with the avatar change feature.
Response: support

Example 2:
Ticket: Can we get a trial extension before we commit?
Reasoning: This ticket is asking about a trial extension before making a commitment/purchase. This is a sales-related inquiry about extending a trial period, not a technical support issue or a system incident. The customer is in the evaluation/decision-making phase and needs to discuss commercial terms with the sales team.
Response: sales

---

Let me think step by step to solve this task.

Ticket: {ticket}

Reasoning: Let me analyze this step by step.
Response: