In the news
How avatarin built a 24/7 retail agent with GPT-Realtime
OpenAI · Published · 3 min read
In 30 seconds
- What happened
- Avatarin deployed GPT-Realtime to power a 24/7 multilingual retail support agent serving 30,000 users.
- Why it matters
- Relevant for retail teams building always-on customer service systems that need real-time voice interaction across languages.
- Watch out
- The 92% positive feedback metric doesn't clarify what constitutes positive feedback or whether it measures resolution rates.
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