In the news
How to Evaluate Voice Agents with LangSmith
LangChain · Published · 3 min read
In 30 seconds
- What happened
- LangChain published guidance on evaluating voice agents across three dimensions: execution, outcome, and experience using LangSmith tracing tools.
- Why it matters
- Engineers building voice agents need this when assessing whether agents follow instructions, achieve goals, and provide smooth caller experiences.
- Watch out
- No single evaluation method works universally; code evaluators, LLM judges, audio-aware judges, and business checks each measure different aspects appropriately.
Listen to this summary
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